Client Service (CS) Online lets you check the current value of your policies, view funds and view and amend your personal details. Please enter your email address (which will become your login ID), and we'll send you a link to complete the registration process. You will need to complete the process within 30 minutes.

Before you go any further, please make sure that you have your National Insurance number close to hand. You will also need your policy number or your customer account number.

We won't use this email address for any other reason. To find out more about your right to privacy, please read our data privacy notice.

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By clicking Next you are agreeing to our Terms and Conditions. Please take some time to read and print these before your register.

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You can log into most of our services 24 hours a day, Monday to Saturday, with a half hour outage at 10pm. On Sundays they are available from 8am to 6pm.

There are some exceptions to this, such as: OEICs, ISAs and some bonds. You can only log in to these services from 8am to 8pm on weekdays and from 8am to 1pm on Saturdays.


If you need help using our online services, please visit our Log-in help page.